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FAQs

Most of your Questions can be Answered Here!

Midlr enables businesses to send promotional messages, updates, and offers to customers, run marketing campaigns, send newsletters, and provide instant customer support. Its direct and personal nature helps in building stronger customer relationships and increasing engagement rates.
Yes, WhatsApp as a messaging app or a business app is free. However, for businesses looking to start communicating to their customers and grow their sales at scale, WhatsApp Business API platform is the best fit. To leverage WhatApp Business platform as a sales channel, there are conversation charges levied by WhatsApp. When you send a notification to your customer via WhatsApp Business platform, they are chargeable if your customer has not replied in the last 24 hours. The charges depend on the country code of your customers’ WhatsApp account.
Yes, our campaign feature lets you send multi-messages, ensuring compliance with WhatsApp’s policies.
Yes, Midlr supports automated responses through chatbots and predefined templates. You can set up automated replies for common queries, send automated follow-ups, and provide instant information based on customer inputs. Automation helps in managing high volumes of messages efficiently and ensures that customers receive timely responses.
Simply register with us, provide your business details, and we will guide you through the setup process. We assist you in the approval process.
Midlr operates on a fixed monthly subscription model. In addition users are charged a fee each time they create a new template. This pricing structure ensures transparent and predictable costs while providing flexibility for users to customize their messaging campaigns.
Yes, our platform supports integration with popular CRM systems & any third-party service having APIs.